Privacy Policy

Introduction and Data Controller

This Privacy Policy explains how Fylendos Grimax ("we," "us," or "our") collects, uses, processes, and protects your personal information when you visit our website at nextdreamline.sbs or use our career development services. We are committed to maintaining the highest standards of privacy protection and transparency in all our data handling practices.

As the data controller, Fylendos Grimax is responsible for determining the purposes and means of processing your personal data. Our registered office is located at Off. No. 17, Block C-6, First Floor, near Avadh Banquet Hall, Sanjay Palace, Agra, Uttar Pradesh 282002, India. This policy applies to all users worldwide who interact with our platform and services.

By using our website and services, you acknowledge that you have read, understood, and agree to the collection and use of information in accordance with this policy. We regularly review and update our privacy practices to ensure compliance with applicable data protection laws and regulations, including but not limited to the Information Technology Act, 2000, and international privacy frameworks.

Information We Collect

We collect various types of information to provide and improve our services to you. This includes information you provide directly, information we collect automatically through your use of our services, and information we may receive from third parties with your consent.

How We Use Your Information

We use your personal information for specific, legitimate purposes that directly relate to providing our career development services. Our primary goal is to deliver personalized, effective career guidance while maintaining your privacy and security.

Your information helps us create customized learning experiences, provide relevant career advice, and improve our service offerings. We analyze usage patterns to understand how our platform is used and identify areas for enhancement, always ensuring that individual privacy is maintained throughout this process.

We may also use your information to communicate important updates about our services, send educational content that matches your career interests, and provide customer support. All marketing communications are sent only with your explicit consent, and you can opt out at any time through the unsubscribe links provided in our emails.

For quality assurance and training purposes, we may review communication records between you and our team. This helps us maintain high service standards and ensure consistent, helpful responses to user inquiries. Any such reviews are conducted with strict confidentiality protocols in place.

Legal Basis for Processing

We process your personal data based on several legal grounds, including your consent, the performance of our contract with you, compliance with legal obligations, and our legitimate interests in providing and improving our services. Where we rely on consent, you have the right to withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Data Sharing and Third Parties

We maintain strict controls over who can access your personal information. We do not sell, trade, or rent your personal data to third parties for their marketing purposes. Any sharing of your information occurs only under specific circumstances and with appropriate safeguards in place.

We may share your information with trusted service providers who assist us in operating our website and delivering our services. These partners are carefully selected and are bound by contractual obligations to maintain the confidentiality and security of your data. They can only use your information for the specific purposes we authorize.

In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We will only disclose the minimum information necessary and will notify you of such disclosures unless prohibited by law.

If we undergo a business transition, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a different privacy policy and ensure that the receiving organization maintains appropriate privacy protections.

Data Security Measures

Your Rights and Choices

You have significant control over your personal information and how we use it. We respect your rights and provide clear mechanisms for you to exercise them. Understanding these rights empowers you to make informed decisions about your personal data.

We've designed our systems to make it easy for you to access, update, or delete your information. Most of these actions can be performed directly through your account settings, while others may require verification for security purposes.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may request additional information to verify your identity before processing certain requests. There is no charge for most requests, though we may charge a reasonable fee for excessive or repetitive requests.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for the duration of your active use of our services, plus a reasonable period afterward to address any issues that may arise.

Communication records and support tickets are generally retained for up to three years to help us provide consistent service and resolve any recurring issues. Technical data and analytics information may be retained in anonymized form for longer periods to help us improve our services and understand usage trends.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small text files stored on your device that help us remember your preferences and improve our service delivery.

We use both session cookies, which are deleted when you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them. Essential cookies are necessary for the website to function properly, while analytics cookies help us understand how visitors interact with our site.

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies, delete existing cookies, or receive notifications before cookies are stored. However, disabling certain cookies may limit your ability to use some features of our website.

We may also use web beacons, pixel tags, and other similar technologies in our emails to understand whether you have opened our messages and how you interact with our content. This information helps us improve our communications and provide more relevant content.

International Data Transfers

While our primary operations are based in India, we may occasionally transfer your personal information to countries outside India for specific business purposes, such as cloud storage or technical support services. Any such transfers are conducted with appropriate safeguards to ensure your personal information remains protected according to this privacy policy.

When we transfer data internationally, we use approved transfer mechanisms such as standard contractual clauses, adequacy decisions, or other legally recognized methods to ensure appropriate levels of data protection. We regularly review our international data transfer practices to ensure ongoing compliance with applicable privacy laws.

Children's Privacy

Our services are designed for adults seeking career development opportunities. We do not knowingly collect personal information from individuals under the age of 16 without appropriate parental consent. If you are under 16, please do not provide any personal information through our website or services.

If we become aware that we have inadvertently collected personal information from someone under 16 without proper consent, we will take steps to delete that information promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

For users between 16 and 18 years of age, we recommend discussing the use of our services with a parent or guardian. We encourage young adults to understand their privacy rights and make informed decisions about sharing personal information online.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make significant changes, we will notify you through our website, email, or other appropriate communication channels before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The date of the most recent update is displayed at the bottom of this policy. Your continued use of our services after any changes indicates your acceptance of the updated policy.